Due to the nature of our products we will do our upmost to ensure best and coolest delivery conditions but cannot make any guarantees the products will be delivered below 5°C. Upon delivery please unbox and place the goods in the refrigerator immediately.
All The Things will not accept responsibility for product safety of online orders once it has been packaged, shipped and left the control of our facility.
All The Things only offers postage within Australia. On receipt of your order and payment we will do our utmost to supply you with your products within 7 – 10 working days, however this time frame is not guaranteed.
We use registered Australia Post for all online orders so that we have a tracking number to access delivery information about your package once it is on its way to you.
We will not be liable to any person if we decline to fulfill or are unable to fulfill an order. We reserve the right to contact you to verify payment, delivery or other customer details. We also reserve the right to cancel an order (and refund any payments made).
Where inaccurate or incomplete details are provided and additional delivery costs are incurred, you will be responsible to pay these costs. We are not liable for any damage whatsoever caused by third parties as we take great care in packaging our products to reach you in perfect condition.
Prices are in Australian dollars and exclude Goods and Services Tax (“GST”). Prices displayed on ‘All The Things’ website are subject to change without notice.
Placing An Order
When placing an order from this website you should use the shopping cart and order page provided. We can only accept orders through the PayPal payment system. Payment will be made immediately upon completion of your online order. The PayPal payment system has an encrypting facility for your security.
Refunds / Returns / Exchanges
Due to the nature of the product we cannot accept any refunds, returns or exchanges however we will do our upmost to ensure the products arrives to you in the best condition. We take pride in our packaging and do our best to obtain a cool environment during transport to preserve the quality of the product. When you receive your box of products, please open and place the products in the refrigerator immediately.
In the event that we need to enforce our right to recover any money from you, we have the right to recover all costs, including legal costs incurred on a solicitor client basis required to recover such debt.
Advertised Goods / Colour Representation
All The Things displays products in a variety of ways, however colours displayed on a computer screen vary and may not represent the exact colours in reality.
Much effort has been made to ensure the accuracy of information, opinions and ideas expressed on this website. Similarly, photographs/pictures/visuals are designed to accurately represent the details of products available for sale on the website (including colours etc.).
However, we cannot accept responsibility or liability for any loss resulting from reliance upon information or images displayed on this website. We expressly exclude to the fullest extent permitted by law all warranties, descriptions, representations or conditions whether implied by law, trade, custom or otherwise.
Limitation of Liability
Our liability for any claim, damages, loss, or expense related to the supply by us of goods or services is limited to the cost paid by you for the goods or services and except where statute expressly requires otherwise. To the fullest extent permitted by law we will not be liable in any event whether in tort (including negligence), contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.
Consumer Guarantees Act 1993 (“the Act”)
If you are a consumer under the Act and you are acquiring or holding yourself out as acquiring the goods for a business purpose, the Act will not apply. Subject to this clause nothing in these terms will affect your rights as a consumer under the Act
All The Things
PO Box 229
All The Things is 100% Australian owned and operated.
At All The Things, we respect our customers’ right to the privacy of their personal information. In accordance with the National Privacy Principles, all personal information is handled sensitively and securely.
To ensure our services are best provided to you, we may ask for personal details such as your name, address, telephone number, email address and/or credit card number. This may be due to delivery of our products, credit card transactions and subscriptions to our mailing list where we may advise you of new products and services or to contact you again if you have used our services previously, to see if we can again provide those services to you again.
We do not send information to you other than for the main purpose for which we have collected your personal details.
We do not provide your details to other organisations for any purpose.
Privacy law requires us to collect personal information about you only if it is reasonable and practical to do so.
All The Things take measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy personal information when it is no longer required.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.
We may also record certain information about your use of our websites and social media profiles to help us analyse trends and improve functionality. This information includes pages visited, time and date of the visit, IP address (that is, the electronic addresses assigned to your device) and general demographic information.